Glossary

Learn the language of modern billing and master the terms

A

Account expansionAccounts receivableAccrual basis accountingAccrued revenueAdvance billingAnnual contract value (ACV)Approval workflowARPU (Average Revenue Per User)ARR (Annual Recurring Revenue)ASC 606 and IFRS 15 explainedAt-risk customersAttribute-based pricingAutomated billingAutomated bundlingAverage deal sizeAverage order value (AOV)Average selling price (ASP)

B

B2B paymentsB2B pricingBalance sheetBill runBilling analyticsBilling and revenue managementBilling cadenceBilling complianceBilling cycleBilling efficiencyBilling frequencyBilling hierarchyBilling integrationBilling managementBilling operationsBilling optimizationBilling rateBilling scheduleBlock pricingBookings vs. revenueBundle discountsBundle pricingBurn multipleBurn rate

C

CAC paybackCalculated billingsCash flowCatalog managementChargeback managementCheckout processChurn analysisChurn predictionChurn rateClawbackClickwrap agreementCo-termCOGS for SaaSCohort analysisCommitted ARRComplex billingComplex subscription modelConsumption-based billingConsumption-based pricingContract automationContract expirationContract lifecycle managementContract managementContract renewalContract repositoryContract riskContract terminationContracted annual recurring revenueCost structureCost-based pricingCost-plus pricingCouponsCPQ (Configure, Price, Quote)Credit drawdownCredit managementCredit noteCredit-based pricingCRM integrationCustom pricingCustomer acquisition cost (CAC)Customer health scoreCustomer lifetime value (CLV)Customer portalCustomer profitability analysisCustomer retentionCustomer segmentation

D

Days sales outstanding (DSO)Deferred billingDeferred revenueDelayed paymentDelinquent paymentDifferential pricingDirect debitDiscountDiscount approvalDiscount limitsDiscount managementDiscount rateDiscount strategyDiscountingDispute managementDunning managementDynamic billingDynamic discountingDynamic pricing

E

E-invoicingE-signatureEconomic nexusEnterprise billingEnterprise SaaS pricingEntitlementsEvergreen contractExchange rate managementExpansion MRRExpansion revenue

F

Failed payment retryFeature-based pricingFinance operations (FinOps)Financial forecastingFlat-fee pricingFlat-rate billingFlexible billingFlexible consumption model (FCM)Flexible dunningFlexible pricingForward revenueFree trial modelFreemium model

G

GrandfatheringGross dollar retention (GDR)

H

Hybrid billingHybrid pricing

I

An invoice disputeInvoice accuracyInvoice automationInvoluntary churn

L

Late paymentLogo retention

M

Metered billingMilestone billingMonetization modelMRR (Monthly Recurring Revenue)MRR bridgeMulti-currency billing

N

Net dollar retention (NDR)Net negative churnNRR (Net Revenue Retention)

O

Order-to-cashOverage billing

P

Payment gatewayPayment orchestrationPayment providersPayment reconciliationPayment service provider (PSP)Payment termsPenetration pricingPer user pricingPremium pricingPrepaid creditsPrice bookPrice discriminationPrice optimizationPrice sensitivityProduct bundlingProduct-led growth (PLG)Proration

Q

Quantity-based pricingQuote-to-cash (QTC)Quote-to-invoiceQuote-to-order

R

Recurring billingRenewal rateRevenue analyticsRevenue forecastingRevenue leakageRevenue managementRevenue operations (RevOps)Revenue recognitionRevenue waterfall

S

SaaS accountingSaaS billingSaaS contractSaaS financial modelSaaS gross marginSaaS metricsSaaS pricingSaaS revenue recognitionSales-led growth (SLG)Sarbanes-Oxley (SOX) complianceSeat-based pricingSelf-service in SaaSSKUSKU managementSplit billingSubscriber acquisition cost (SAC)Subscription analyticsSubscription billingSubscription economySubscription fatigueSubscription financeSubscription lifecycle managementSubscription managementSubscription metricsSubscription revenueSubscription-based pricingSuccess-based pricing

T

Tax automationTax compliance explainedThird-party billingTiered subscription modelTime to revenueTime to value (TTV)Total contract value (TCV)Trial conversion rateTrue-up billing

U

Unbilled revenueUnified billingUnit economicsUpsell and cross-sellUsage analyticsUsage data managementUsage metricsUsage ratingUsage-based pricingUsage-based revenue

V

Value-based pricingVariable considerationVariable pricingVelocity pricingVolume discount

W

WebhookWillingness to acceptWillingness to pay

X

XaaS

Y

Yield management

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