What is price discrimination ?
Price discrimination is the practice of charging different prices to different customers for the same product based on their ability or willingness to pay.
Price discrimination maximizes revenue by capturing the surplus of customers willing to pay more, while still serving price-sensitive segments. In SaaS, it is commonly implemented through tiered plans, geographic pricing, and student or startup discounts.
Example: A SaaS company charges enterprise customers $5,000/month, SMBs $500/month, and offers startups a special rate of $99/month for the same core product, effectively practicing price discrimination based on customer segment and ability to pay.
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