What is discount management ?

Discount management is the systematic control of how discounts are created, approved, applied, and tracked across all customer deals.

Discount management provides visibility and governance over pricing reductions across the sales team. It ensures discounts are applied consistently, within policy, and with full audit trails.

Example: A SaaS company implements a discount management system that tracks the average discount rate by sales rep, product line, and customer segment, helping leadership identify where margins are being compressed and enforce pricing discipline.

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